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Purchased this software in February 2023, went to redownload it to my new PC and cannot access the download via email or library and I wanted to see if anyone else had their access revoked for no real reason??? I have also emailed support.

I paid for the program, have it downloaded, but not through Itchio somehow, and even though it's saying I acquired this app 1 year ago, it won't let me install it again. 

so i've been trying to put in triggers for chat messages and commands but it's not triggering. i have the capitalization ignored and the message matching enabled (i've even disabled it). still doesn't work

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hey I just had this issue you just need to make sure add https://twitch.tv/remasuri_bot as a mod! Fixed my issue immediately! 

Hey thanks for the tip BUT it worked before without some bot I didn't know. Therefore I hope for a direct answer from the manufacturer or a patch. I'm always careful with bots I don't know. >.<

not connecting to vseeface :(

Me and several of my Vtuber friends have been having issues with the program for a while now. It fails to connect to twitch bot most of the time, and while at first some of my redeems still triggered, now none do anymore. Any chance this issue will ever be fixed?

I have had the same problems for some time. :(

hey I just had this issue you just need to make sure add https://twitch.tv/remasuri_bot as a mod! Fixed my issue immediately!  I highly suggest you join the discord it’s what’s helped me the most! 

hey I just had this issue you just need to make sure add https://twitch.tv/remasuri_bot as a mod! Fixed my issue immediately! 

i love that just seeing this softwares name, made my day lmao

I'm noticing Raids haven't been properly triggering events for the past few weeks.

I have been unable to "connect to VTS" :((

Every time I click it it freezes the program. I wait a few minutes and then it unfreezes but is still unable to connect. I can connect to Twitch just fine though. Does anyone have any advice? Thank you!

I also have this problem and I have no idea how to fix it T^T It just stopped working and connecting one day...

for a while ive sadly been having an issue with the program where itll completely freeze everytime i open it. Sometimes it'll load perfectly fine but on obs itll freeze everytime, or sometimes show invisible things hitting me like someone mentioned below! Is there anything to fix this at all? <33 

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I'm having a problem since a couple days ago, for some reason, when I connect TITS to Twitch, the Twitch Bot keeps disconnecting no matter what I do, I checked and Remasuri_Bot is not banned in my channel so I don't know what to do

Having this same issue, glad I'm not the only one

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Try modding Remasuri_Bot then reconnecting.

This fixed it. Thanks!

i tried both download methods neither one actually opens the program, nothing in task manager says its open either. My computer is updated fully so i dont know the issue

Hello! Can you make Discord chat available on this program? I want to use it to play with my friends.

Hi...I bought this last year. I stopped using it for awhile and ending up getting a new PC. Is there a way to check my purchase log? I can't find the file to redownload

I think if you relog into this website you can see that you purchased it! Just click on the arrow to the right of your icon in the top right corner of the window and then click library! You should be able to see your purchases there!

Got a new computer and moved all the data over from the previous one to the new one, but none of my items or triggers seem to transfer over. Is there any way to fix this or something that is being overlooked? Maybe a future update can consider a way to export triggers, unfortunately, it seems I will have to make them all over again

Hey everything has been working fine.

Since a windows update, none of my commands are working. Yet the channel point redemption is. And when I test, it all shows up on screen. Anyone got any ideas?

Thanks guys xx 

Hey I keep getting an error where when I try to change the resolution it just says "Dropdown Item 1" all the way from 1 through 5 and won't allow me to exit full screen mode. It also won't allow me to edit my trigger settings for throws that I had set up earlier. Please help.

After the most recent Windows 11 update, I've found that OBS is no longer capturing TITS. I've attempted a number of different things including attempting to capture the TITS window itself using window capture instead of game capture, but that just captures my desktop and everything on it that TITS covers.

Feature Request: I'd love there to be some sort of API that I could connect my own scripts to and send a string & number to act as trigger types!

Right now I've got some of my own code running for TikTok gifts and I'd love to send a simple message to TITS to say "hey, run trigger with code <gift>, amt: <amt>"

At one point you could have something get thrown at you and get stuck for a short time. I can't figure out how to do it though. Is that still an option?

hello! im having issue where TIT system. it shows in the tit system im throwing and hits the model but in obs the item is invisible so it shows literal nothing hitting me? i reinstalled it and check settings i cant think of anything causing this issue

Do you have a separate scene for tits?

I started having the same issue after the most recent Windows 11 update. The model reacts to the thrown object and I can see the object in TITS, but TITS itself is not being captured by OBS. I attempted different capture methods but OBS simply will not capture TITS anymore.

When i try to connect twitch to  the program, it gets stuck in the redirection screen.  i don't know what to do. i tried a different wifi, tried restarting my computer, closed and reopned the link in a different browser but still nothing.

please help :(

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As many have stated, mine as well has been disconnecting from twitch very often, it also resets some of the settings I put in for item sizes and what not. Hopefully an update comes out soon because I've had to quit using the program unfortunately until then. Thank you still though for such a fun interactive program! I'm sure we all hope for the best here!

I hope this isn't a silly question, but is there a way to start T.I.T.S with the UI hidden, instead of having to manually hide it when it starts up? Thanks!

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My twitch stuff does not work as well...I connected it many times...but it does not work with bits and subs ;( I can not use this program!!!! please help

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My program hasn't worked with Twitch in months. I've deauthenticated it so many times and every time I try to reauthenticate, a tab opens and immediately closes without giving me an option to approve anything, and then says my Twitch account was authenticated, but it REFUSES to communicate with my Twitch alerts.

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i was having the same issue until i went to my email checked for the recent update and downloaded that version and connected again to my twitch , hope this helps 

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Haven't opened this in a while, so when I did I updated and launched normally. But the entire window size is messed up and I can't manually resize it, nor have it maximize to my monitor size. I'm unable to hit the settings button at the bottom due to this and can't toggle it fullscreen, is this a bug or something on my end?

Would like to update and say, the one time i was able to access settings before this - there were no resolution sizes available even though it said I was on 1920x1080 (and it definitely was not). I installed a ResizeEnabler tool for Windows to manually resize the window to access the settings, and now I have it in the correct resolution and it's working again. If anyone else has this issue, this is what solved it for me! Even restarting my PC before trying this did not work.

Can models brought in have alpha, and will TITS respect backface culling?

For some reason, when I launch OBS now and test out the TITS program, the items will be thrown and I can hear the sound but I can't see the actual items. I'm not sure what to do as I've tried reinstalling and everything.

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Please add a way to change the installation location of TITS, or a way to choose when installing. Otherwise, this program is great!


EDIT: If you move the launcher after downloading, before opening, that is choosing where it installs. :D

wait i sad buy this and this is a overlay mean i cant put my vtuber inside ont he programmean i it just fake trow superficial it dont blow the stream it wont psycal hit the caracter i been trying for hours trying and i lose my money sorry i will delete this if i find a way 

You don't put the model in the program you put the overlay on your streaming/recording software over your model.

hello~ when i downloaded TITS a month or so ago the application worked and now it doesnt open no matter what I do. I've tried uninstalling and reinstalling and the application tries to boot up and crashes every time. Nothing is wrong with my computer and I can't figure it out...

Open as Admin! Had this same issue and this fixed it

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Hello, I have the problem in both applications (TITS AND THICC) when I link to Twitch I get Twich bot coneected (X) and it marks it in After a while it stops working and I have to close the program and open it again

I have the same problem, do you already have a solution?

I also have this problem

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It updated and now all of my items that i uploaded are gone??? I spent a lot of time on my triggers and theyre just not there anymore. What the heck? Is there any way to fix it or am i just screwed and have to do all of it over again?

How to you unset a hotkey?

Also, can we get support for F13-F24 as hotkeys? Those are the only keys that are guaranteed not to conflict with anything else, so I use those for discord PTT and other stuff, but TITS doesn't recognize them.

Will this work with Animaze in the future? Animaze runs better on my computer than VseeFace and I'd love to add this to my stream.

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w name

im having trouble with playing imported sfx. i can add them and play them but theres no sound :/ any fix to this?

where's the start vsf server button? it just shows the ip and port number.

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Hello I was looking forward to use this software, Animaze does now provide a programmable tracker, maybe you can use this!

This is the developer Guide

There is also this VMC protocol, maybe is better for what you'll need 



Thank you for your time!

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